Documentary series which goes behind the scenes of the five-star Merchant Hotel in the centre of Belfast
Manager Gavin goes in search of Northern Ireland's biggest and best Christmas tree, and Belfast's biggest festive decorating extravaganza takes place behind the five-star facade.
The hotel hosts a VIP dinner for Northern Ireland's top hoteliers, unveils a new venture by throwing their first children's birthday party and take on a mammoth makeover, transforming the roof garden into a winter wonderland.
The concierge is tasked with parking a fleet of luxury cars, the staff take on the difficult task of cleaning Ireland's largest chandelier, and the hotel hosts an afternoon tea topped with a fashion show in aid of a charity.